Boarding Information

Boarding your pet in a doctor-supervised pet hotel is a good choice for pets while you are away from home.
Since a boarding facility is not home, it is important that you understand what our pet hotel has to offer and how pets respond to being away from home and family. What you can expect:

  • Each pet is kept in a separate cage or exercise run unless family members are requested to be housed together. The exercise runs are spacious and provide more than ample room for your pet to remain active. Cats are kept in a cage since they remain quite inactive and large open spaces tend to upset them.
  • Heating or air conditioning is provided as needed.
  • State-of-the-art bathing equipment is available to maintain your pet in a clean and fresh condition. A 50% discount on the bath is provided for all pets staying 5 days or longer.
  • Our canine guests are put into outdoor exercise runs at least once a day for fresh air and increased social activity. Actual pet-to-pet contact is not permitted so fighting is not a concern.
  • Each pet is fed in accordance with its age, weight and temperament.
  • A veterinarian is available 7 days a week to attend to your pet should the need arise.

To insure the protection of all of the pets entrusted to our care, written proof of the following vaccinations must be presented at the time of drop off.

  • DOGS: Distemper/Parvo, Bordetella, Rabies, Canine Vaccines, Canine Influenza
  • CATS: Distemper, Flu, Rabies

Dogs and cats are creatures of habit and resist change in their routine. However, studies have shown that they adapt very well to a boarding environment once the new routine is accepted. While adapting a certain amount of “separation stress” may have the following effect on your pet:

  • He/she may assimilate food differently, resulting in a weight gain or loss.
  • Some pets will develop temporary diarrhea. This is correctable with medication.
  • Certain behavioral changes may occur. Some pets may chew their favorite bed or blanket if it was left with him/her. Licking areas of the body (causing sores) sometimes occurs when a pet’s day-to-day routine is altered.
  • Underlying conditions may become active. Example: flare-up of a skin rash or allergy.

Because of the “separation / stress” phenomena it is not recommended that you visit your pet during a routine boarding stay. This can cause frustration and confusion for your pet. Pets get excited when they get home. To make the homecoming a pleasant experience please do not give your pet any food or water for the first hour. Despite the fact that he/she may have just eaten it is not uncommon for a dog to drink large amounts of water or gobble down a big meal then get sick to the stomach and vomit.

NOTE: Pet hotel “rates” are charged per calendar day (just like for people) and not per night. There is a “check-out” time of 12 PM and there is no charge for that day if the pet goes home by noon.